When a P.O. box is closed or surrendered, what portion of the unused block may be refunded?

Prepare for the USPS Postal Support Employee Test. Use flashcards and multiple-choice questions with hints and explanations. Get ready to succeed!

When a P.O. box is closed or surrendered, the refund policy indicates that only the unused portion of a 3-month block of rental can be refunded. This means if a customer has paid for a 3-month rental period and decides to close the box before the full term expires, they may receive a refund for the time remaining after the box is closed.

This policy is in place to provide some level of fairness to customers who may not need the P.O. box rental for the full duration they initially committed to, allowing them to recoup some costs associated with that decision. The specifics of the refund timeline are designed to align with the typical duration of box rentals most commonly offered, which is why a 3-month block is applicable in this context.

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